From Ideas to Change: Emergent Design Practices to Overcome Implementation Challenges When Designing in the Public Sector
Thomas van Arkel
Delft University of Technology, Delft, the Netherlands
Thomas van Arkel is a Ph.D. candidate at Delft University of Technology. His research focuses on understanding how design interventions can move beyond localised, ephemeral impacts to foster broader, structural transformation of organizational practices in public organizations in the context of complex societal challenges. He is particularly interested in how design interventions can balance challenging and reproducing organizational structures—and how such interventions can be appropriated, translated, and scaled across different contexts to achieve broader systemic impact. His practice is situated at the interface between theory and practice, where he closely collaborates with design practitioners and public organizations. He is part of the Systemic Design Lab at TU Delft, a cross-departmental lab dedicated to developing and applying knowledge about the role of design in generating systemic change.
Nynke Tromp
Delft University of Technology, Delft, the Netherlands / Dutch Design Foundation, Eindhoven, the Netherlands
Netherlands
Nynke Tromp holds a Ph.D. and is currently the program director at the Dutch Design Foundation, where she develops the public design practice in the Netherlands, commissioned by the Ministry of Education, Culture and Science. She is co-founder of the Systemic Design Lab, co-founder of Redesigning Psychiatry, and author of Designing for Society (2019). This work was conducted when Tromp worked as an associate professor of Social Design & Behaviour Change at the Department of Human-Centred Design, Delft University of Technology. She was also director of the MSc program Design for Interaction and part of the management team of the Delft Design for Values Institute. Her research focused on the role of design in addressing complex societal issues, both through the capacity of designed artifacts to shape behaviour and the methodological value of design thinking and reframing. Her work spanned a variety of domains, including democracy, mental health, food consumption, safety, and wildlife trade.
Değer Özkaramanlı
Delft University of Technology, Delft, the Netherlands
Netherlands
Deger Ozkaramanli is an assistant professor of Human-Centred Design at Delft University of Technology. Her research sits at the intersection of design methods, transdisciplinary collaboration, and design ethics. She developed Dilemma-Driven Design in earlier work, and using value conflicts as a lens, she currently researches the contribution of design methods and practices to transdisciplinary collaboration. Deger leads the Design Research Society Special Interest Group on Design Ethics with an international and interdisciplinary team of co-conveners.
Bregje F. van Eekelen
Delft University of Technology, Delft, the Netherlands / Erasmus University, Rotterdam, the Netherlands
Netherlands
Bregje F. van Eekelen is a full professor of Design, Culture and Society at the Faculty of Industrial Design Engineering at Delft University of Technology. She is also a professor of Smart Cities Design, Culture and Society at the Erasmus School of Social and Behavioural Sciences. As an anthropologist/historian of knowledge, van Eekelen draws on insights from the social sciences (anthropology) and the humanities (history, cultural analysis). Her chair focuses on the reciprocal relations between the world of design (its artifacts, practices, and concepts) and the social, cultural, economic, and political worlds in which design emerges, where these relations are studied dynamically.