Vol. 15(3) December 2021 | Table of Contents

Service Design in the Context of Complexity: Moving between Plurality and Tension towards a Future Research Agenda

Ingo O Karpen , Stefan Holmlid , Eun Yu

Narrating Service Design to Account for Cultural Plurality

Zhipeng Duan , Josina Vink , Simon David Clatworthy

Social Structures as Service Design Materials

Josina Vink , Kaisa Koskela-Huotari

Beyond Good Intentions: Towards a Power Literacy Framework for Service Designers

Maya Goodwill , Mieke van der Bijl-Brouwer , Roy Bendor

A Designerly Approach to Exploring Disruptions in Service: Insights from Employing a Systems Perspective

Vanessa Rodrigues , Stefan Holmlid , Johan Blomkvist

(Service) Design and Organisational Change: Balancing with Translation Objects

Anna Seravalli , Hope Witmer

A Study of Dignity as a Principle of Service Design

Miso Kim

Acknowledgement of Reviewers

Yaliang Chuang