Vol. 15(3) December 2021 | Table of Contents
Service Design in the Context of Complexity: Moving between Plurality and Tension towards a Future Research Agenda
Ingo O Karpen , Stefan Holmlid , Eun Yu
Special Issue on Service Design 2021
Narrating Service Design to Account for Cultural Plurality
Zhipeng Duan , Josina Vink , Simon David Clatworthy
Social Structures as Service Design Materials
Josina Vink , Kaisa Koskela-Huotari
Beyond Good Intentions: Towards a Power Literacy Framework for Service Designers
Maya Goodwill , Mieke van der Bijl-Brouwer , Roy Bendor
A Designerly Approach to Exploring Disruptions in Service: Insights from Employing a Systems Perspective
Vanessa Rodrigues , Stefan Holmlid , Johan Blomkvist
(Service) Design and Organisational Change: Balancing with Translation Objects
Anna Seravalli , Hope Witmer
A Study of Dignity as a Principle of Service Design
Miso Kim
Acknowledgement of Reviewers
Yaliang Chuang