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International Journal of Design
ISSN: 1994-036X (online); 1991-3761 (print)
Vol. 5(2) August 2011 | Table of Contents
Editorial
Special Issue on Designing for Services
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Service Innovation Through Touch-points: Development of an Innovation Toolkit for the First Stages of New Service Development
Simon David Clatworthy
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Benefits of Co-design in Service Design Projects
Marc Steen
, Menno Manschot
, Nicole De Koning
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Design Case Studies