Special Issue Editorial: Designing for Services
Birgit Mager
Köln International School of Design, Cologne, Germany
Birgit Mager has been Professor for Service Design at Köln International School of Design, University of Applied Sciences in Cologne since 1995. She is founder of the research center sedes-research, conducting applied and fundamental research on service design. She is also co-founder and president of the international Service Design Network and deputy dean of the faculty of culture and arts at the University of Applied Sciences in Cologne. Birgit Mager is editor in chief of Touchpoint, the international Journal of Service Design. She has lectured and taught as an expert or a guest professor at universities worldwide.
Tung-Jung David Sung
Department of Industrial and Commercial Design, National Taiwan University of Science and Technology, Taipei, Taiwan
Taiwan
Tung-Jung (David) Sung, holding a B.S. and an M.A. in Industrial Design and a Ph.D. in Management, is currently Associate Professor in the Department of Industrial and Commercial Design at National Taiwan University of Science and Technology (NTUST), Taiwan. Prior to being an academician, Dr. Sung worked for Philips Electronics Industries (Taiwan) Ltd. as project and product managers for several years. He was also a patent examiner for the Intellectual Property Office in Taiwan for a number of years. His recent design and research interests have focused on design management, service design, and intelligent product design for the elderly. He has had research articles accepted for publication in Design Studies, International Journal of Design, International Journal of Technology Management, and Sensors & Actuators A: Physical.