Older Adults’ Motivations, Patterns, and Improvised Strategies of Using Product Manuals
Wang-Chin Tsai
National Yunlin University of Science and Technology
Wang-Chin Tsai is currently an Graduate school of design doctoral student at National Yunlin University of Science and Technology. He has a bachelor’s degree in industrial design from the Hua-fan University and a master’s degree in industrial design from National Yunlin University of Science and Technology. His areas of interest are technology acceptance in older adults, instructional design, and designing for special populations.
Wendy A. Rogers
www.hfaging.org
Georgia Institute of Technology
United States
Dr. Wendy A. Rogers is Professor in the School of Psychology at Georgia Institute of Technology. She received her B.A. from the University of Massachusetts - Dartmouth, and her M.S. (1989) and Ph.D. (1991) from Georgia Institute of Technology. Prior to returning to Georgia Tech for her current position, she was a member of the faculty of the University of Memphis (1991-1994) and the University of Georgia (1994-1998). Her research interests include design for aging; human factors; cognitive aging; technology acceptance; aging-in-place; human-robotic interaction; and skill acquisition and training. She is Co- Director of the Human Factors and Aging Laboratory (www.hfaging.org), which receives support from Deere & Company as well as the National Institutes of Health (National Institute on Aging) as part of the Center for Research and Education on Aging and Technology Enhancement (CREATE www.create-center.
org). She is an active member of the Aware Home Research Initiative which has a primary goal of sustaining quality of life for an aging population (http://awarehome.imtc.gatech.edu). Dr. Rogers is a
Certified Human Factors Professional (BCPE Certificate #1539). She has published extensively in the field of human factors and cognitive aging. She is a fellow of the Human Factors and Ergonomics Society
(HFES) and the American Psychological Association (APA). She received the Franklin V. Taylor Award for Outstanding Contribution to Applied Experimental and Engineering Psychology as well as the
Mentorship Award from APA’s Division 20 and the Retirement Research Foundation. She is a past president of APA Division 21 (Applied Experimental and Engineering Psychology) and of HFES. She is the Editor of the Journal of Experimental Psychology: Applied.
Chang-Franw Lee
National Yunlin University of Science and Technology
Taiwan
Chang-Franw Lee is a Professor in the Department of Industrial Design, National Yunlin University of Science and Technology, Taiwan. Professor Lee was previously Chairman of the Department of Industrial Design, NYUST (1999-2002), and the Director of the Graduate School of Design, NYUST (2002-2010). Currently, he is the Dean of the College of Design, NYUST. He earned his B.S. degree in Industrial Design at National Cheng Kung University in 1982. He received his M.S. and Ph.D. degrees in Industrial Design and Design Science and Planning at Chiba University, Chiba, Japan, in 1993
and 1996, respectively. His research interests include Ergonomic Design, User Interface Design, and Universal Design.